Privacy and data handling.

NetDefend collects the information you choose to provide through contact, consultation, and support request forms. This may include your name, email address, phone number, company, service interest, support category, subject, and message details.

You should not submit passwords, MFA codes, recovery keys, private credentials, payment card data, or other sensitive secrets through public website forms.

Submitted information is used to review your inquiry, understand the requested service or support need, respond appropriately, and keep basic records related to the request.

Form submissions may later be connected to email, CRM, database, or support ticketing systems as NetDefend operations mature.

NetDefend uses basic validation, form-size limits, origin checks, honeypot fields, and rate limiting to reduce spam and abuse.

Technical request data such as IP-derived request information may be used to protect the website, investigate abuse, and maintain reliable form handling.

NetDefend does not sell website inquiry data. Information may be shared with trusted service providers only when needed to operate the website, manage communication, provide requested services, or maintain support workflows.

If NetDefend uses analytics, email, CRM, hosting, or ticketing tools, those providers may process limited data required for those services.

Information is kept only as long as reasonably needed for service, support, operational, legal, or security purposes.

This privacy policy may be updated as NetDefend adds production systems, support tooling, analytics, or internal admin workflows.